In my previous roles, I have honed my skills in managing incoming calls and chats, researching customers complaints, addressing customer inquiries with professionalism and efficiency. I have a proven track record in providing accurate and timely information to customers, ensuring a thorough understanding of their needs. I am adept at documenting customer interactions accurately to maintain a comprehensive record and strive for swift resolution and customer satisfaction in all situations.
Experience: 10+ years
I have over 13 years of experience in customer service; inbound calls, chat support, and had work under Chief Executive Office, mainly handling customer complaints and information requests.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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