Maria

Pro Email & Chat Support|SMM|Graphics &Video Editor|Research

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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Associates degree

Last Active

November 21st, 2024 (today)

Member Since

June 29th, 2024

Profile Description

A dedicated and versatile Virtual Assistant with a passion for graphic design, social media management, and video editing. I bring creativity to help businesses grow their brand and engage with their audience.

?Here’s what I can do for you:

????Top-notch Customer Support:
????Over 4 years of experience providing email and chat support on platforms like eBay and Amazon.
????Proficient with CRM tools like Edesk and Kustomer to handle tracking, refunds, replacements, and more.-Consistently meet response time targets while delivering excellent service.

????Social Media Management:
????Skilled in managing LinkedIn accounts to boost engagement and increase brand visibility.
????Expertise in content planning, community engagement, and using tools like Buffer/Meta.

????Graphic Design:
????Extensive experience in creating logos, banners, and visual assets for various brands
????Proficient in Canva for designing eye-catching graphics for your digital marketing needs

????Video Editing:
????Specialized in editing podcast highlights into video shorts for platforms like TikTok and YouTube.
????Proficient with Filmora and Capcut, producing engaging, high-quality videos that grab attention.

????Tech-Savvy VA:
????Skilled in tools like Mailchimp, Trello, Upgrade to see actual info, Zoom, and more.
????Always up to date with the latest technologies and ready to streamline your workflow.

????Why choose me?
I bring creativity, efficiency, and a strong work ethic to every project. Whether you need help managing your online presence or creating impactful video content, I’m here to deliver top-quality results and exceed your expectations!

Let’s work together and create something amazing! ??

Top Skills

Experience: 2 - 5 years

Experience: 1 - 2 years

DESIGN.DEVELOP.DELIVER PORTFOLIO: https://www.canva.com/design/DAGV_-ZRCD8/R7pCt2avxrUNAx4XfOuLnA/view?utm_content=DAGV_-ZRCD8&utm_campaign=designshare&utm_medium=link&utm_source=editor

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

In my previous position as an email and live chat service agent at CarParts.com, I flourished in a fast-paced atmosphere that required strong organization and critical thinking skills. We maintained stringent response timings, ensuring that clients received messages every two minutes. This allowed me to multitask well, traversing the system and catalog while handling a variety of client demands such as replacements, refunds, warranties, tracking queries, and note-taking. Finally, my goal was to identify the greatest solution for each customer's complaint.

Experience: Less than 6 months

Experience: 6 months - 1 year

Eager to learn and contribute, I'm actively honing my virtual assistant skills through The VA Bar's training program. In addition, I completed a course in social media management at Kurso.ph, equipping me with the skills to manage social media scheduling, content planning, and basic graphic design tasks.

Experience: Less than 6 months

Experience: 6 months - 1 year

Basic Information

Age
31
Gender
Female
Website
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Address
Polangui, albay
Tests Taken
English
C1(Advanced)
Government ID
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