Customer Service/Sales Representative with 3-year experience in
over-the-phone customer care, basic technical support, and inbound
sales. Very organized and meticulous with organizing customer
interaction logs. Handled up to 80 calls daily, with duties including
helping customers sign up, process payment, handle complaints,
and close sales.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experienced customer service/sales representative with 3+ years in the industry. Skilled in handling high volumes of customer interactions, resolving concerns, and achieving 100% sales targets monthly. Proven ability to provide detailed, personalized, and friendly service. Successfully set up technician appointments and created new customer accounts. Consistently met or exceeded performance metrics in just over 2 years.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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