Jansen

Customer Service Support

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Overview

Looking for full-time work (8 hours/day)

at $3.07/hour ($540.00/month)

Bachelors degree

Last Active

September 23rd, 2024 (yesterday)

Member Since

June 24th, 2024

Profile Description

Efficient customer service with six years of experience providing an exceptional support to customers, resolves issues in timely manner resulting a high rating customer satisfaction while managing a high volume of chats and emails per day. Provided training and guidance to newly hires assigned to the team.

Top Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 1 - 2 years

Handled more than 300 emails per day from different customers having different concerns and being able to resolve their issues timely.

Customer Support » Chat Support

Experience: 2 - 5 years

Managed to handle 6-8 customers at the same time while maintaining an average of 90% resolution rate

Other Skills

Office and Administration » Data Entry

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 2 - 5 years

Basic Information

Age
27
Gender
Female
Website
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Address
Pasay, Metro Manila
Tests Taken
None
Uploaded ID
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