With over 10 years of experience in customer service, sales, and team leadership, I'm confident I have the skills and passion to excel in this role.
I've successfully managed a team of 19 agents in a fast-paced hospitality environment, where I honed my problem-solving, communication, and people management skills.
I'm a quick learner, adaptable to change, and thrive in environments that require initiative and creativity.
Experience: 2 - 5 years
I have 4 years of experience in hotel booking, handling a high volume of reservations and ensuring guest satisfaction. I'm skilled in understanding guest needs, recommending suitable hotels, and providing personalized booking assistance.
Experience: 10+ years
In my previous role, I consistently achieved a 100 percent customer satisfaction rating, exceeding company targets. I successfully resolved a complex customer issue that had been ongoing for months, earning a customer loyalty award for my efforts.
Experience: 1 - 2 years
I successfully negotiated a payment plan with a high-value debtor, preventing legal action and securing full repayment.
Experience: 1 - 2 years
Experienced in using Microsoft Excel for data analysis and reporting Skilled in using Microsoft Excel for data visualization and presentation Proficient in using Microsoft Excel's pivot tables and data analysis tools
Experience: 1 - 2 years
I have experience in processing claims, ensuring accuracy and timely completion. I'm comfortable with the claims process, including data entry, reviewing documentation, and applying relevant guidelines.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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