I have accumulated 7 years of experience in the hospitality industry, specializing in customer service. My key strengths include:
Meticulous attention to detail
Proficiency in Microsoft Office
Exceptional customer service skills
Strong computer literacy
Fluency in written and spoken English
I approach client interactions with professionalism, adeptly manage multiple tasks, and consistently meet deadlines. Additionally, I possess strong communication skills and have experience in hosting and providing voiceovers.
Additional specialization includes:
Professionally committed and responsible, adapts easily to new
situations
• Maintains focus in demanding work environments, under deadline and
pressure conditions. Meets challenges head-on and always finds a way to
effectively complete multiple assignments or tasks.
• Has strong customer service skills and consistently contributes to the
hotel’s online rating performance by gaining commendations.
• Strong client relations management skills ,strong commitment to details
and customer satisfaction. Excellent guest relations skills. Customer
driven
• Well versed with all areas of Hotel operations, willing to assist and
carry out other duties as required and directed
• Excellent in oral and written communication
• Proficient in Micros Opera
• Personality includes: Team player, friendly, work-enthusiast, fast
learner, flexible, well-organized, goal-oriented, good time management,
honest, sociable, self-motivated • Multi-skilled Guest Service Agent
(night audit, cashier, telephone operator, concierge, reservations officer
and etc...)
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 5 - 10 years
I have accumulated 7 years of experience in the hospitality industry, specializing in customer service. My key strengths include: Meticulous attention to detail Proficiency in Microsoft Office Exceptional customer service skills Strong computer literacy Fluency in written and spoken English I approach client interactions with professionalism, adeptly manage multiple tasks, and consistently meet deadlines. Additionally, I possess strong communication skills and have experience in hosting and providing voiceovers. Additional specialization includes: Professionally committed and responsible, adapts easily to new situations • Maintains focus in demanding work environments, under deadline and pressure conditions. Meets challenges head-on and always finds a way to effectively complete multiple assignments or tasks. • Has strong customer service skills and consistently contributes to the hotel’s online rating performance by gaining commendations. • Strong client relations management skills ,strong commitment to details and customer satisfaction. Excellent guest relations skills. Customer driven • Well versed with all areas of Hotel operations, willing to assist and carry out other duties as required and directed • Excellent in oral and written communication • Proficient in Micros Opera • Personality includes: Team player, friendly, work-enthusiast, fast learner, flexible, well-organized, goal-oriented, good time management, honest, sociable, self-motivated • Multi-skilled Guest Service Agent (night audit, cashier, telephone operator, concierge, reservations officer and etc...)
Experience: Less than 6 months
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