Virtual Assistant/Customer Service

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelors degree

Last Active

November 16th, 2024 (2 days ago)

Member Since

June 14th, 2024

Profile Description

Dynamic and results-oriented Customer Service Representative with 4 years of experience in effectively handling customer inquiries and concerns across various communication channels, including chats, emails, and both inbound and outbound calls. Proven ability to deliver exceptional customer service and achieve high customer satisfaction ratings.

Key Skills and Competencies:

Proficient in managing simultaneous chat, email, and telephone inquiries with a focus on efficiency and accuracy.

Skilled in building rapport with customers and resolving issues promptly and professionally.

Experience in outbound calling for proactive customer outreach and follow-up.
Strong communication skills, both verbal and written, ensuring clear and concise interactions.

Adaptable and quick to learn new systems and processes to enhance service delivery.

Committed to maintaining a positive customer experience and achieving service excellence.

I am eager to leverage my expertise in customer service to contribute to your team's success and uphold your commitment to outstanding customer support.