Rossini
Team Manager / Email and chat support / Cx Service
Verified
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Associates degree
Last Active
September 30th, 2024 (43 days ago)
Member Since
June 10th, 2024
Profile Description
Thirteen years of experience as a highly motivated and results-driven call center team leader looking for a new challenge. a track record of surpassing customer satisfaction goals, building high-performing teams, and increasing operational efficiency.
With prior remote setup experience. answering phone calls,
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
In addition to managing emails and conversations concurrently, as a team manager for a chat and email account, I was educated to examine my subordinates' emails and chats and instruct them on how to reply appropriately.
Customer Support » Chat Support
Experience: 2 - 5 years
I was a chat agent for 3 years handling 3 concurrencies at a time.
Office and Administration » Communication
Experience: 5 - 10 years
As a Team Leader I make an effort to communicate intelligibly and succinctly both orally and in writing. I am able to mentor, coach, and work well with people at all levels.
Other Skills
Office and Administration » Data Dive
Experience: 5 - 10 years
I gained knowledge on how to use data to spot patterns and make wise decisions for ongoing development.
Office and Administration » Team Leadership
Experience: 5 - 10 years
I received training in inspiring and developing people while managing a team for eight years, creating a happy and effective work atmosphere.
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Silang, Cavite
- Tests Taken
- IQ
- Score: 104
- DISC
- Dominance: 59
- Influence: 9
- Steadiness: 18
- Compliance: 15
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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From Diagnosis to Dream Career: Ellaine’s Inspiring Story
Ellaine’s life took an unexpected turn at just 19, she was diagnosed with type one diabetes during her college years, studying speech pathology.
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