Hello, my previous job was in the BPO industry. I handled email,sales, customer service, and technical support. I am aware of the type of work that clients need, and I am confident that the abilities I have acquired will enable clients to reduce their daily challenges. If you choose me, I can easily adjust to the demands of the job and any pressure that may be put on me, as I already had excellent work ethics from my former position.
I am fluent in both verbal and written communication. I have sound knowledge when it comes to Microsoft Excel, Word, Google Docs, and spreadsheets. In terms of my typing skills, I could type at 60 WPM. I am excited to work with you and provide you with excellent service.
Experience: 1 - 2 years
My job as an email support agent requires me to handle emails from customers. The clients require a quota of nine cases per hour. I have to answer customers' complaints and solve their problems about what we offer. My job also requires multi-tasking, as we opened 8 tools depending on the nature of concern that the customer needed for us to check on their account.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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