Jenny

Email and Customer Service

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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

March 15th, 2025 (9 days ago)

Member Since

June 9th, 2024

Profile Description

I have a strong background in the BPO industry, where I handled email support, sales, customer service, and technical support. Through these experiences, I have developed a deep understanding of what clients need, and I am confident that my skills can help streamline daily operations and reduce challenges.I take pride in my strong work ethic, adaptability, and ability to perform under pressure. With excellent verbal and written communication skills, I can effectively interact with clients and customers. I am also proficient in Microsoft Excel, Word, Google Docs, and spreadsheets.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

Email and chat support Handling inquiries and complaints professionally Providing excellent client support

Office and Administration » Administrative Support

Experience: 1 - 2 years

Data entry and organization Calendar and appointment scheduling File management (Google Drive, Dropbox, OneDrive)

Office and Administration » Communication

Experience: 2 - 5 years

Clear and professional email writing Active listening and responsiveness Strong verbal and written English

Other Skills

Marketing » Social Media Management

Experience: Less than 6 months

Scheduling posts (Facebook, Instagram, LinkedIn) Engaging with comments/messages Using tools like Canva for simple graphics

Office and Administration » Transcription » Typing

Experience: Less than 6 months

Aim for 50-60 WPM for efficiency Avoid typos in professional communication

Office and Administration » Time Management

Experience: 1 - 2 years

Prioritizing tasks efficiently Meeting deadlines

Office and Administration » Tech-Savvy

Experience: 1 - 2 years

Microsoft Office (Word, Excel, PowerPoint) Google Workspace (Docs, Sheets, Slides) CRM tools ( willing to to learn any client-provided system)

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Maco, Davao de Oro

Tests Taken: IQ
Score: 89: DISC
Dominance: 49%
Influence: 20%
Steadiness: 25%
Compliance: 6%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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