Hello, my previous job was in the BPO industry. I handled email,sales, customer service, and technical support. I am aware of the type of work that clients need, and I am confident that the abilities I have acquired will enable clients to reduce their daily challenges. If you choose me, I can easily adjust to the demands of the job and any pressure that may be put on me, as I already had excellent work ethics from my former position.
I am fluent in both verbal and written communication. I have sound knowledge when it comes to Microsoft Excel, Word, Google Docs, and spreadsheets. In terms of my typing skills, I could type at 60 WPM. I am excited to work with you and provide you with excellent service.
Experience: 1 - 2 years
My job as an email support agent requires me to handle emails from customers. The clients require a quota of nine cases per hour. I have to answer customers' complaints and solve their problems about what we offer. My job also requires multi-tasking, as we opened 8 tools depending on the nature of concern that the customer needed for us to check on their account.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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