Kent

Customer Support Team Lead | Customer Support Specialist

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Overview

Looking for full-time work (9 hours/day)

at $9.36/hour ($1,853.28/month)

Associates degree

Last Active

March 24th, 2025 (2 days ago)

Member Since

June 7th, 2024

Profile Description

Experienced contact center leader with 5+ years managing teams of 10-35 members, specializing in performance coaching. Proven track record with international clients. Transitioning to a data analyst, project coordinator or manager role.

Top Skills

Customer Support » Phone Support

Experience: 5 - 10 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Professional Services » Management Services » Call Center Operations Management

Experience: 5 - 10 years

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 5 - 10 years

Office and Administration » Team Leadership

Experience: 5 - 10 years

Office and Administration » Google Sheets

Experience: 2 - 5 years

Office and Administration » Data Analytics

Experience: Less than 6 months

Software » Data Engineering » SQL

Experience: Less than 6 months

Cloud Services » Google Cloud » Big Data

Experience: Less than 6 months

Office and Administration » Data analysis » Data Visualization

Experience: Less than 6 months

Basic Information

Age: 33

Gender: Male

Website: Sign Up with Pro Account to View

Address: Talisay, Cebu

Tests Taken: IQ
Score: 129: DISC
Dominance: 32
Influence: 29
Steadiness: 10
Compliance: 29: English
C2(Advanced/Mastery)