Project Manager - Specialty Process Lead, HCM Implementation

Overview

Looking for part-time work (3 hours/day)

at $3.03/hour ($200.01/month)

Bachelors degree

Last Active

January 20th, 2025 (today)

Member Since

June 7th, 2024

Profile Description

Hi, you can call me Mick. I'm a dynamic and results-oriented professional with a proven track record of success in Customer Service, People Leadership, and Project Management within US companies. I am skilled in collaborating effectively with PH and US counterparts to achieve organizational goals. During my free time, I volunteer for a non-profit organization promoting STD/HIV awareness and safety.
I'm a Certified Healthcare Reform Specialist for US HR and Benefits. With more than 12 years of experience responsible for Benefit Plan Data management, Plan administration, Carrier Connection Integration, and HRIS Module Implementation, including system upgrades and testing support plan benefit designs, rates, COBRA, FSA, HSA, and all other Open Enrollment requirements of a client.
Responsible for clients' compliance with IRS's Section 125, ACA, FSA, HSA, and COBRA as well as other applicable state and federal benefit laws.
Serves as a liaison of front-line associates to Product Owners to ensure that the HCM Module is working as designed and remains competitive in the market.
Experienced Customer Service Representative with a demonstrated history of working in the Telco and HCM industry.
Skilled in Customer Service/Satisfaction, Project Management, People Leadership, and MS products.