Executive Assistant | Accountant | Social Media Manager 

- Maintain accurate financial records using QuickBooks software. - Generate reports and summaries to facilitate decision-making. - Demonstrate proficiency in QuickBooks functionality. - Possess strong organizational skills and attention to detail. - Reconcile bank statements and other financial accounts.

- Process vendor invoices accurately and timely, ensuring adherence to company policies and procedures. - Verify and reconcile invoices with purchase orders and receiving documents, resolving any discrepancies as needed. - Prepare and schedule payments to vendors, utilizing various payment methods such as checks, ACH transfers, and wire transfers. - Maintain vendor accounts, updating records and addressing inquiries or issues in a timely manner. - Assist in month-end closing activities, including reconciling accounts payable transactions and preparing reports for management.

- Accurately record financial transactions using accounting software. - Manage accounts payable and receivable. - Reconcile bank statements to ensure accuracy. - Strong organizational skills and attention to detail. - Produce timely and accurate financial reports.

- Analyze administrative processes and identify opportunities for improvement, implementing solutions to enhance efficiency and effectiveness. - Manage schedules and calendars for senior executives, arranging meetings, appointments, and travel arrangements as needed. - Supervise administrative staff, providing guidance, training, and support to foster a positive and productive work environment. - Coordinate office activities and resources, including space planning, equipment procurement, and inventory management, to ensure smooth operations. - Oversee the procurement and management of supplies, services, and contracts, negotiating favorable terms and maintaining vendor relationships.

- Lead the planning, execution, and closure of projects, ensuring adherence to timelines, budgets, and quality standards. - Define project scope, objectives, and deliverables in collaboration with stakeholders and team members. - Develop comprehensive project plans, including schedules, resource allocation, and risk management strategies. - Monitor project progress, identify potential risks or issues, and implement corrective actions as necessary to keep projects on track. - Track project expenses, analyze budget variances, and provide regular updates to stakeholders on financial performance.

- Conduct outbound cold calls to prospective clients, including homeowners, property investors, and leads from marketing campaigns. - Build rapport with potential clients, addressing their questions or concerns and effectively communicating the value proposition of our services. - Collect and maintain accurate records of client interactions and lead status in our CRM system. - Collaborate with the sales team to schedule appointments and follow up on leads to move them through the sales pipeline. - Stay updated on market trends, property listings, and competitor activities to inform conversations and enhance lead generation efforts.

- Respond promptly and professionally to inbound customer inquiries via phone, email, or chat, providing accurate information and resolving issues in a timely manner. - Handle a variety of customer service requests, including product inquiries, order processing, billing inquiries, and technical support troubleshooting. - Listen actively to customers, empathize with their concerns, and proactively identify opportunities to exceed their expectations and enhance their overall experience. - Document all customer interactions accurately and thoroughly in the CRM system, ensuring that relevant details are captured for future reference and follow-up. - Collaborate with other departments as needed to resolve complex customer issues and escalate unresolved problems to higher levels of support.