Hazel
Customer Service Expert|Executive Support|SMM | Your Next VA
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $4.00/hour ($352.00/month)
Bachelors degree
Last Active
November 24th, 2024 (today)
Member Since
June 6th, 2024
Profile Description
Bringing proven expertise in customer service, team management, operations, social media management, and content creation, I offer a unique combination of leadership, adaptability, and creativity. Driven by enthusiasm and versatility, I am ready to enhance your team's performance and achieve impactful results
Transforming challenges into opportunities, I’m your go-to expert for creating seamless customer experiences, providing executive support, and building social media strategies that deliver results.
???????????? ???? ???????????? ????????????????:????Customer Service Support????Expert Communication: Clear, friendly, and empathetic support.????Swift Problem-Solving: Turning challenges into opportunities.????Customer Retention: Building relationships that last.????Professional Representation: Reflecting your brand with integrity.
????Executive Support**???? Effortless Scheduling: Calendar management and meeting coordination that keeps your day running smoothly.????Proactive Assistance: Anticipating needs and addressing them before they arise.????Document & Task Management: Preparing reports, organizing files, and streamlining workflows.????Confidentiality & Discretion: Handling sensitive information with the utmost professionalism.????Problem-Solving Expertise: Tackling challenges with efficiency and creativity.
????Social Media Manager????: Strategic Planning: Tailored social media strategies aligned with your goals.????Content Creation: Eye-catching visuals and compelling copy that captivate your audience.????Platform Management: End-to-end management of posts, comments, and messages.????Analytics & Insights: Data-driven decisions to maximize ROI.???? Community Building: Fostering genuine connections with your audience.
????????????????????, ???????????????? & ???????????????????????????????? ???? ????????????????:??TikTok, Instagram, YouTube,
Other services I can offer:????Data Entry Specialist????General Virtual Assistance ????Capcut Video and Canva Photo Editing (basic)????AI prompt [ChatGPT]????Lead Generation
Below are my characteristics that can help your business achieve its goals. I am:????Always open for communication????Strong leadership skills????Competent and hard-working????Efficient and Pro-active????Resourceful
Sounds good? 2 Quick Steps to see if we’re the RIGHT FIT1. Send me a message2. Schedule a discovery call
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
1. First point of contact for customers, handle inquiries, provide information, address concerns, and resolve issues via various communication channels such as phone and emails. 2. Responsible for resolving customer issues efficiently and effectively. 3. Communicate clearly and professionally, both verbally and in writing, to ensure customers feel heard and understood.
Office and Administration » Team Leadership
Experience: 2 - 5 years
1. Someone who oversees a team responsible for delivering services to clients. 2. Leading and managing a team of agents or specialists to ensure they meet performance targets, adhere to company policies and procedures, and deliver high-quality services to clients. 3. Monitoring and evaluating team performance through metrics such as productivity, quality, and customer satisfaction. 4. Providing feedback, coaching, and training to improve performance and achieve goals. 5. Building and maintaining strong relationships with clients, understanding their needs and expectations, and ensuring service delivery meets or exceeds those expectations. 6. Identifying opportunities to streamline processes, improve efficiency, and enhance service delivery. 7. Implementing initiatives to drive continuous improvement and optimize performance.
Other Skills
Marketing » Social Media Management
Experience: 1 - 2 years
1. Engage with our audience by responding to comments, messages, and mentions in a timely and professional manner. 2. Create, curate, and manage published content (images, video, written) across all social media platforms. 3. Stay up-to-date with the latest social media trends, tools, and best practices.
Office and Administration » Data Entry
Experience: Less than 6 months
1. Input, update, and maintain data in various systems and databases, ensuring high accuracy and consistency. 2. Verify and cross-check data from multiple sources to ensure accuracy and completeness. 3. Organize and maintain files, both digital and physical, ensuring that information is easily accessible and well-organized. 4. Handle sensitive information in accordance with company policies and privacy regulations.
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Nicolas, Ilocos Norte
- Tests Taken
- IQ
- Score: 107
- DISC
- Dominance: 46%
- Influence: 8%
- Steadiness: 22%
- Compliance: 24%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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