Practiced
troubleshooter with excellent diagnostics and repair abilities, strong
attention to detail and methodical approach. Qualified Advanced Technical
Support Specialist with 8 years of helpdesk and customer service experience
skilled at offering clients easy-to-understand guidance and actionable advice.
Positively impacts all customer interactions and engineering efforts for
supported products.
Savvy
expert experienced in troubleshooting a wide range of devices both on hardware
and software issues in customer-focused environments. Possesses comprehensive
knowledge of standard operating systems, networking protocols and technical
support procedures. Skilled in identifying and resolving complex technical
problems.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 10+ years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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