Mary

Care Specialist / Customer Support

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Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Bachelors degree

Last Active

March 20th, 2025 (7 days ago)

Member Since

June 1st, 2024

Profile Description

Answer all customer's queries through various channels (phone, chat and email)
Perform accurate diagnosis of queries and provide appropriate solutions/responses based on defined procedures
Use appropriate systems and resources to assist in responding to each request

Top Skills

Experience: 6 months - 1 year

Assist external user's of the client's technical products or services: Identify, investigate, research, and provide resolution to user questions and problems Troubleshoot basic and routine customer issue that are technical in nature: including hardware, software, networking or other designated clients products

Experience: 5 - 10 years

Answer all customer's inquiries in various channels (phone, chat, and email) Perform accurate and appropriate solutions based on defined procedures using systems and available resources Build a strong customer relationship and commitment

Experience: 5 - 10 years

Analyze documents and carry out instructions according to job specifications Convert image data (PDF file) to rich text format (RTF file) Compare and proofread RTF file to the original documents Final checking of tag's spelling and footnotes Verify completeness and identify and correct data errors Edit and validates data

Other Skills

Basic Information

Age
37
Gender
Female
Website
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Address
Valenzuela City, NCR
Tests Taken
None
Government ID
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