Answer all customer's queries through various channels (phone, chat and
Perform accurate diagnosis of queries and provide appropriate solutions/responses based on defined procedures
Use appropriate systems and resources to assist in responding to each request
Experience: 6 months - 1 year
Assist external user's of the client's technical products or services: Identify, investigate, research, and provide resolution to user questions and problems Troubleshoot basic and routine customer issue that are technical in nature: including hardware, software, networking or other designated clients products
Experience: 5 - 10 years
Answer all customer's inquiries in various channels (phone, chat, and email) Perform accurate and appropriate solutions based on defined procedures using systems and available resources Build a strong customer relationship and commitment
Experience: 5 - 10 years
Analyze documents and carry out instructions according to job specifications Convert image data (PDF file) to rich text format (RTF file) Compare and proofread RTF file to the original documents Final checking of tag's spelling and footnotes Verify completeness and identify and correct data errors Edit and validates data
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
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