Overview
Looking for part-time work (5 hours/day)
at $2.00/hour ($220.00/month)
Bachelors degree
Last Active
March 20th, 2025 (3 days ago)
Member Since
May 25th, 2024
Profile Description
As a customer service advocate at Concentrix for over eight years, I have been managing incoming chats from customers across various industries and platforms. My mission is to provide timely, accurate, and professional customer service that meets or exceeds the expectations and needs of the customers.
I have developed and demonstrated customer satisfaction (CSAT), customer relationship management (CRM), and problem-solving skills that enable me to assess, guide, resolve, and escalate customer issues appropriately and correctly. I also have obtained multiple certifications from LinkedIn that validate my customer service foundations, problem solving and troubleshooting, and building rapport with customers. I am passionate about learning new skills and improving my knowledge and performance in my field of expertise.
Top Skills
Customer Support » Chat Support
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: 5 - 10 years
Other Skills
Customer Support » Customer Service
Experience: 5 - 10 years
Customer Support » Customer Relationship Management
Experience: 5 - 10 years
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Kawit, Cavite
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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