I am a detail-oriented and motivated professional with 6 years of administrative experience and a background in chat support. I bring a unique blend of organizational skills and excellent customer service expertise.
Key Skills
- Administrative Support: Data entry,
- Chat Support Expertise: Skilled in resolving customer inquiries promptly and professionally
- Communication: Clear and efficient in both written and verbal communication
- Technical Proficiency: Proficient in MS Office, Google Workspace, CANVA
- Multitasking: Capable of handling multiple tasks efficiently while meeting deadlines.
Why Hire me:
Although I'm new to the virtual assistant field, my experience in admin support and chat support has provided me with valuable skills that I can bring to this role. I am highly adaptable and a fast learner- qualities that were tested when I worked as an HR supervisor, despite having no previous experience in the field. I saw it as an opportunity for growth and I quickly adapted, learned new skills and successfully handled the responsibilities. This experience has further strengthened my ability to embrace challenges and excel in any environment. I'm excited to apply these qualities and contribute to the success of your business.
Experience: Less than 6 months
I provided exceptional customer support as a chat agent for an e-commerce company, assisting customers with inquiries, order tracking, refunds and product information. I consistently delivered fast and accurate responses while maintaining a professional and friendly tone.
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 2 - 5 years
I have hands on experience in timekeeping, both manually and using HRIS (Human Resource Information System). I ensured accurate tracking of employee attendance, work hours, and schedules
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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