Freelancer

Collaborated with internal departments to ensure timely resolution of customer concerns. Proactively followed up with customers to ensure their satisfaction and address any lingering concerns, ensuring first-contact resolution.

Strong organizational skills to maintain orderly files and documentation. Excellent written and verbal communication skills for effective correspondence. Detail-oriented to ensure accuracy in all administrative tasks.

As an adept in Email Marketing, I possess the expertise to design and execute strategic email campaigns that effectively engage and nurture target audiences. My skills include crafting compelling content, segmenting email lists, and utilizing automation tools to deliver personalized and impactful messages.

As someone familiar with Online Transcription, I have developed the ability to accurately and efficiently convert audio and video content into written text. My experience with Auris AI, a cutting-edge transcription tool, has enhanced my proficiency in producing high-quality transcripts with precision and speed. I am adept at managing various transcription tasks, ensuring clarity, consistency, and attention to detail in all my work. My familiarity with Auris AI allows me to leverage advanced features for improved accuracy and efficiency, making me a valuable asset in any transcription project.

Excels in managing and organizing financial records with accuracy and efficiency. I have extensive familiarity with QuickBooks, which allows me to seamlessly handle various bookkeeping tasks, from tracking expenses and generating financial reports to managing invoices and reconciling accounts.

Acquired foundational skills in Python programming, including syntax, data structures and basic algorithms. Certified by Udemy.