Sales Representative Inbound/ Outbound

Overview

Looking for part-time work (4 hours/day)

at $15.00/hour ($1,320.00/month)

Bachelors degree

Last Active

November 21st, 2024 (today)

Member Since

May 19th, 2024

Profile Description

With 7 years of extensive experience in Intuit Quickbooks (Concentrix) in both inbound and outbound sales, particularly focused on selling QuickBooks Desktop and QuickBooks Online, I bring a deep understanding of financial software solutions and customer engagement. Recently, I have expanded my skill set into the publishing industry in Stoneage Media Solutions, serving as a literary agent for 3 months more on outbound cold calling. My diverse background demonstrates adaptability, a robust sales acumen, and a commitment to continuous professional growth.
Skills and Expertise
Sales Expertise: Proven track record in driving sales, managing customer relationships, and achieving sales targets in both inbound and outbound environments.
Persuasion and Influencing Skills: I am persuasive and influential in order to convince potential customers to purchase products or services. This involves understanding customer objections and addressing them effectively.
Communication Skills: I possessed with
excellent verbal and written communication skills to effectively convey product information, negotiate deals, and build relationships with clients.
Problem-Solving Skills: I encounter obstacles or objections from customers. Being able to think on my feet and find creative solutions to overcome challenges is an important skill in sales.
Negotiation Skills: I find mutually beneficial solutions and reaching agreements that satisfy both the customer and the company.
Resilience and Persistence: I am resilient, bounce back from setbacks, and persist in my efforts to achieve sales goals.
Active Listening: i listen to customers is essential in order to understand their needs and provide tailored solutions. Active listening skills help salespeople identify opportunities and build stronger relationships.
QuickBooks Proficiency: Extensive experience with QuickBooks Desktop and QuickBooks Online, providing solutions and support to customers, managing accounts, and facilitating financial operations.
Customer Engagement: Strong ability to engage with customers, understand their needs, and offer tailored solutions to enhance their experience and satisfaction.
Publishing Industry Knowledge: Gained insight into the publishing world, understanding the nuances of literary representation, and building relationships with authors and publishers.
Adaptability: Demonstrated capacity to quickly learn and excel in new industries and roles, showcasing a flexible and proactive approach to professional development.
*** Professional Experience
1. Sales Specialist - QuickBooks Desktop and Online
Duration: 7 Years
Responsibilities:
Managed both inbound and outbound sales channels, consistently meeting and exceeding sales targets.
Provided expert guidance and support on QuickBooks Desktop and Online, helping customers streamline their financial operations.
Conducted product demonstrations and training sessions for potential and existing customers.
Developed and maintained strong relationships with clients, ensuring high levels of customer satisfaction and retention.
2. Literary Agent - Publishing World
Duration: 3 Months
Responsibilities:
Assisted authors in navigating the publishing process, from manuscript submission to contract negotiations.
Built and maintained relationships with publishers, scouting for new opportunities for clients.
Provided feedback and editorial support to authors to enhance the quality and marketability of their work.