Collections Specialist/Fraud and Disputes Specialist

Verified

Overview

Looking for part-time work (5 hours/day)

at $5.45/hour ($600.01/month)

Bachelors degree

Last Active

November 25th, 2024 (today)

Member Since

May 16th, 2024

Profile Description

Customer Service Representative/ Fraud & Dispute Specialist/ Collections Specialist

Top Skills

Customer Support » Customer Service » Fraud detection

Experience: 6 months - 1 year

-Evaluated customer data to identify and prevent fraudulent activities. -Reviewed reports and individual transactions which appeared to be suspicious to uncover possible fraudulent activity. -Performed risk assessment to determine level of fraud risk and prioritize investigations.

Office and Administration » Debt Collection

Experience: 2 - 5 years

-Delivered exceptional customer service on collection calls and maintained calm and professional demeanor. -Process payments and applied to customer service. -Negotiated to collect balance in full.

Other Skills

Office and Administration

Experience: 6 months - 1 year

-Executed record filing system to improve document organization and management. -Activating expired gift cards that was requested by customers if needed.