Customer Service | Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

March 26th, 2025 (4 days ago)

Member Since

May 14th, 2024

Profile Description

I bring a unique blend of leadership, customer service expertise, and a proactive approach to problem-solving. 

I worked as a Customer Service Specialist at JPMorgan Chase & Co. where I was responsible for addressing customer inquiries about their bank accounts, credit cards, and auto loans. My tenure at Sykes Asia Inc. as a Customer Service Representative provided me with a strong foundation in customer support as I assist customers with their telco accounts, credit reports, and credit scores. As a Team Leader at RealPage Philippines Inc., I oversee a team in Utility Management for Real Estate clients where I serve as a primary point of contact for escalations. This experience has further honed my skills in resolving client inquiries efficiently, maintaining accurate customer records, and collaborating with various departments to address and resolve issues promptly.

My experience overseeing a team and my background in customer service make me a well-rounded candidate. I am organized, adaptable, and committed to continuous improvement. My passion for helping others and striving for excellence make me an asset to any team.