Having worked various jobs in different fields since the ripe age of 18 years old, I have gained significant experience in the customer service industry; as well as some supplemental skills gained from tutoring between 2020 to 2021. I also served as a transcriber for all four years of my Medical Technology studies, converting live video lectures and audio recordings into text, formatted to supplement students' educational material.
In terms of Medical Technology, I am certified with clinical laboratory training under my alma mater's intensive program and have graduated with my Bachelor's degree in Medical Laboratory Sciences.
In my spare time, I create study vlog content for YouTube, which allowed to be familiar with video editing and subtitling using the Adobe Premiere Pro editing software.
Experience: Less than 6 months
Worked as a customer support agent and received recognition as one of the top performing agents in my account.
Experience: Less than 6 months
C2 level, equivalent to a IELTS band score of 9 or a 120 TOEFL iBT
Experience: Less than 6 months
Worked with primary school kids as an on-call tutor. Primarily teaching English, Science and test taking skills
Experience: Less than 6 months
Adapts easily to formatting and can type an average of 75-80 wpm. Efficient active listener, and accurate encoder.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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