Experienced Sales, Customer Service, Appointment Setting, Executive Assistant & Business Development Professional with over 7 years of proven success in both local and international markets. I specialize in B2B and B2C sales, appointment setting, and executive support, helping businesses drive revenue growth, enhance client relationships, and streamline operations.Key areas of expertise:
-Sales & Business Development: Managing the end-to-end sales process, from lead generation and prospecting to closing high-value deals in both B2B and B2C sectors.
-B2B & B2C Appointment Setting: Cold calling, warm follow-ups, and qualifying prospects to secure high-converting sales meetings with decision-makers and consumers.
-Customer Service & Account Management: Building and retaining client relationships, ensuring customer satisfaction, repeat business, and brand loyalty.
-Executive Assistance & Operations: Calendar and inbox management, travel planning, and event coordination, optimizing executive productivity.
-Market Research & Strategy: Identifying emerging business opportunities and industry trends to expand market reach and increase sales pipelines.
-Technology & CRM Expertise: Proficient in Salesforce, Avaya, ASANA, Google Workspace, Microsoft Office, Canva, and other business tools to streamline workflows and enhance efficiency.
-Process Optimization & Business Growth: Implementing data-driven strategies to improve sales operations, lead conversion rates, and customer engagement.
I am committed to delivering exceptional results by helping businesses scale, optimize processes, and build strong client relationships. My ability to drive partnerships, manage accounts, and expand market opportunities positions me as a strategic asset for business growth.
Experience: 2 - 5 years
I have more than 7 years of experience and success in B2B and B2C sales, local and international clients respectively. Expertise in the sales process, generating leads, customer acquisition, closing deals, following up and customer retention that ensures business growth.
Experience: Less than 6 months
Managed email and calendar for superiors and coordinated travel and events planning for personal and professional purposes.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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