Dunhill
Experienced Customer service representative | Reliable and d
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.98/hour ($699.99/month)
Associates degree
Last Active
April 2nd, 2025 (5 days ago)
Member Since
May 6th, 2024
Profile Description
Experienced Customer service representative | Reliable and detail-oriented | Ready to help your business grow
Customer Service Skills
1. Communication: Excellent verbal and written skills; active listening.
2. Problem-solving: Strong analytical abilities and calm under pressure.
3. Empathy: Ability to understand and relate to customer emotions.
4. Product Knowledge: In-depth understanding of company offerings.
5. Technical Proficiency: Experience with CRM software and communication tools.
6. Time Management: Prioritization and handling multiple inquiries efficiently.
7. Team Collaboration: Experience working with colleagues to enhance service.
8. Adaptability: Flexibility in responding to changing needs.
9. Conflict Resolution: Skill in de-escalating situations and finding solutions.
10. Customer Focus: Commitment to delivering excellent service and building rapport.
Tool Experience
1. Gorgias - For assisting customers
2. Shopify - for orders
3. Salesforce - CRM
4. Slack - for communications
5. Microsoft Teams - for communications
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 5 - 10 years
Other Skills
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tarlac City, Tarlac
- Tests Taken
- DISC
- Dominance: 38
- Influence: 20
- Steadiness: 38
- Compliance: 6
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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