VA| Digital Marketing | Data Research |LeadGen

I have extensive experience in lead generation, data research, and CRM management, which I have honed through roles involving LinkedIn Sales Navigator and ZoomInfo. I targeted key decision-makers to build strong sales pipelines, conducted market research, and kept lead details meticulously updated in Salesforce to ensure smooth processes. My expertise in Excel allowed me to analyze and visualize lead data, creating performance-tracking reports. Additionally, I collaborated with sales teams to align strategies and optimize outcomes.

During my time as a Product Research and Data Assistant, I utilized Dovetail for research analysis and data management, conducted online research on product reviews across platforms like G2 and Capterra, and performed competitor audits by analyzing their websites. I also reviewed client videoconferences to extract key insights, examined case studies in various formats, and conducted comprehensive social media research on platforms such as Reddit, LinkedIn, and Quora. My work involved gathering competitive intelligence, compiling research data, identifying customer pain points, and highlighting market opportunities based on the insights gathered from social media discussions.

During my seasonal employment, I served as an Appointment and Records Clerk and personal assistant to a pediatric doctor, where I managed patient appointment scheduling, maintained accurate and organized patient records, provided customer service by assisting patients and their families, and performed data entry tasks, including updating patient information in the clinic’s database and Excel files. This role allowed me to refine my organizational and communication skills while broadening my experience as an assistant.

As a Social Media Manager, I've really enjoyed diving into content creation. I love using Canva to whip up eye-catching graphics and promo materials. For videos, Filmora and CapCut are my go-to tools for making fun and engaging content. I’ve been hands-on with running social media campaigns, making sure everything we post hits the right notes with our audience and aligns with our brand. Overall, this has helped me create vibrant and high-quality content that boosts our brand and keeps our audience engaged across different platforms.

In this role, I effectively managed both inbound and outbound calls, providing essential support and information to applicants. I assisted with website navigation, helping applicants locate necessary information and complete online processes. Additionally, I coordinated and scheduled orientation sessions, resolved process-related concerns, and handled technical issues related to the website or application process. My responsibilities also included managing email correspondence, addressing inquiries, and performing various back-office tasks to ensure smooth and efficient operations.

Hooked on Notion for organizing my schedule and tasks for ages. Back in high school, it was my lifesaver for keeping track of homework, extracurriculars, part-time jobs, and even social plans. Its flexibility let me set up detailed to-do lists, keep an eye on deadlines, and manage personal projects in a way that kept everything running smoothly. Over the years, I've come to really appreciate how Notion has helped me stay organized and boost my productivity, whether it's for personal stuff or work.