Nino
VIRTUAL ASSISTANT | CUSTOMER SERVICE EXPERTISE
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $4.56/hour ($401.28/month)
Bachelors degree
Last Active
November 10th, 2024 (3 days ago)
Member Since
May 3rd, 2024
Profile Description
I'm
No matter the length of the project my goal is to make your business run smoother. I always have my eyes open for ways to increase productivity and profit.
When my clients win; I win.
Let's chat about how I can level up your business.
My skills:
• Outstanding Customer Service
• Attention to Detail
• Meticulous Editing
• Organized
• Great Communication
• Creating Standard Operating Procedures
• Managing teams
• Professional Voice ' Excellent Written and Verbal Communication Skills
• Flexible
• Quick Learner
• Problem Solver
• Familiar with Microsoft Office Suite
• Familiar with Canva and Adobe Spark
• Familiar with Slack and Zoom
• Accustomed to working with deadlines
• Team Player
Rate is negotiable dependent on business needs.
Top Skills
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Attention to Detail
Experience: 5 - 10 years
Other Skills
Marketing » Social Media Management
Experience: Less than 6 months
Office and Administration » Data Analytics
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 2 - 5 years
Office and Administration » Team Leadership
Experience: Less than 6 months
Responsibilities Manages a team of 18 content moderators. * Create an inspiring team environment with an open communication culture * Set clear team goals * Delegate tasks and set deadlines * Oversee day-to-day operation * Monitor team performance and report on metrics * Motivate team members * Discover training needs and provide coaching and RCA sessions * Listen to team members’ feedback and resolve any issues or conflicts * Recognize high performance and reward accomplishments * Encourage creativity and risk-taking * Suggest and organize team building activities - Create weekly/monthly/quarterly insights/reports. - Presentation of the weekly/monthly/quarterly Business Report. - Provide and manage insights/innovation/study which focuses on process improvement. - Create templates (Excel) which will expedite or reduce the time spent for creating the following report.
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu City
- Tests Taken
- IQ
- Score: 102
- DISC
- Dominance: 47%
- Influence: 16%
- Steadiness: 31%
- Compliance: 6%
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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