Leah

General Virtual Assistant / Customer Support Specialist

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Associates degree

Last Active

March 25th, 2025 (yesterday)

Member Since

May 3rd, 2024

Profile Description

Customer Service Representative | Virtual Assistant | Customer Support Expert

Hi! I’m Upgrade to see actual info, a dedicated and detail-oriented Customer Service Representative with 5 years of experience providing top-notch support to clients across various industries. I specialize in handling customer inquiries, resolving issues, and ensuring a seamless and positive experience for customers.

What I Offer:
-Professional customer support via email, chat, and phone
-Order processing, tracking, and returns management
-Strong problem-solving and conflict resolution skills
-Excellent written and verbal communication in English
-Experience with CRM tools (Zendesk, Freshdesk, HubSpot, etc.)
-Ability to multitask and handle high-volume inquiries efficiently
-Fast learner, adaptable, and tech-savvy

I am committed to delivering outstanding customer experiences and building strong relationships to enhance brand loyalty. If you're looking for a reliable and proactive support specialist, let’s connect!

 Let's work together!

Top Skills

E-Commerce » Shopify

Experience: 6 months - 1 year

Shopify product listings, inventory updates, and order processing while optimizing Amazon listings and responding to customer inquiries.

Office and Administration » Email Management

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 2 - 5 years

Other Skills

Office and Administration » Data Entry

Experience: 2 - 5 years

Marketing » Appointment Setting

Experience: Less than 6 months

Accounting » Financial Accounting » Financial Reporting

Experience: Less than 6 months

Marketing » CRM

Experience: Less than 6 months

E-Commerce » Amazon » Listing Management

Experience: Less than 6 months

E-Commerce » Brand Analysis

Experience: Less than 6 months

E-Commerce » Inventory Management

Experience: Less than 6 months

Customer Support » Chat Support

Experience: Less than 6 months

Basic Information

Age
28
Gender
Female
Website
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Address
Mandaluyong, Metro Manila
Tests Taken
IQ
Score:  132
DISC
Dominance: 46
Influence: 32
Steadiness: 15
Compliance: 7
English
C2(Advanced/Mastery)
Government ID
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Sara Brumfield

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