As a Customer Service Representative for 7+ years in a BPO setup, I've developed expertise in effectively addressing customer inquiries, resolving issues, and ensuring satisfaction. With strong communication, problem-solving, and empathy skills. I've consistently provided exceptional service, fostering positive relationships with customers and contributing to the success of the team. Over the years, I have excelled in roles such as Sales Specialist, Technical Support and Order Management.
Experience: 5 - 10 years
As a technical support specialist, I've provided expert assistance to customers, diagnosing and resolving technical issues promptly. My proactive approach and commitment to customer satisfaction have consistently earned positive feedback.
Experience: 5 - 10 years
As a sales support specialist, I've actively supported sales teams by managing inquiries, coordinating sales processes, and ensuring seamless customer interactions. Through my efforts, I've contributed to increased sales efficiency and improved customer satisfaction.
Experience: 5 - 10 years
My experience in customer support during which I've provided timely and effective assistance to customers, addressing inquiries, resolving issues, and ensuring their satisfaction. I've honed strong communication, problem-solving, and empathy skills to deliver exceptional service and build positive relationships with customers.
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