Travel Research Team Lead

Customer Service Representative at Qualfon, gave me a skill in resolving inquiries via phone, email, and chat. Known for effective communication, problem-solving, and product knowledge. Experienced in handling escalations with professionalism and collaborating with teams to enhance customer satisfaction

I'm an experienced Travel Research Analyst at Blueboard. I'm good at studying market trends, understanding what customers want, and checking out our competition to help make smart decisions. I also know a lot about destinations and how to measure how well we're doing. Plus, I work well with different teams to make sure our customers are happy and our business keeps growing

As the Administrative Management Team Lead at ECE Dumaguete, I led a team in streamlining operations and boosting productivity. I provided guidance, fostering a collaborative environment, and oversaw daily tasks like scheduling and correspondence management. I implement efficient workflows, and reduced turnaround times. I focused on talent development, conducting performance evaluations and facilitating skill growth. Acting as a liaison with senior management, I ensured alignment with organizational objectives through effective communication and strategic planning. My leadership skills drive operational excellence and foster sustainable growth

Email and Chat Support Specialist with my previous company gave me a skill in providing prompt and personalized customer service. Experienced in multitasking, problem-solving, and product knowledge. Collaborative team player committed to delivering exceptional support and exceeding customer expectations.

Data Entry Specialist at Lytx Company: Responsible for accurately inputting and updating data into company databases and systems. Proficient in using software tools and maintaining data integrity. Ensured timely completion of tasks while maintaining high standards of accuracy and efficiency

My experience includes successfully managing social media accounts for diverse industries, including e-commerce, hospitality, and technology. I am adept at staying updated on the latest social media trends and best practices, enabling me to drive impactful results and contribute to the company's growth and success.

As a Project Manager, I oversaw the planning, execution, and delivery of projects from inception to completion. Drawing on my strong organizational and leadership skills, I effectively coordinated resources, timelines, and deliverables to ensure project success.

As a Healthcare Customer Support Specialist, I provided dedicated assistance to patients, healthcare professionals, and insurance providers. With a focus on empathy and expertise in healthcare systems, I addressed inquiries, resolved issues, and ensured a positive experience for all stakeholders.

As a Hotel Booking Specialist, I facilitated seamless hotel reservations for customers, ensuring exceptional service and satisfaction. Leveraging my expertise in hospitality and reservation systems, I assisted customers in finding the perfect accommodations tailored to their needs and preferences.

As a Data Analyst, I specialized in transforming complex data sets into actionable insights to drive informed decision-making. Leveraging advanced analytical techniques and tools, I extracted valuable information from large volumes of data to identify trends, patterns, and opportunities.