General Virtual Assistant

Manage tasks such as email and calendar management, data entry, and scheduling appointments. Ensure efficient workflow and timely task completion.

Identify and gather relevant data. Compile and organize data into actionable lists for marketing and sales efforts.

Create and implement strategies to boost sales and marketing efforts. Identify target audiences, generate leads, and build strong client relationships.

I do different content ideas, developing strategies to reach my target audience and analyzing social media performance and making adjustments.

Accurately input and update scheduling information into database and scheduling software. Maintain detailed records of customer appointments. Track and log changes to schedules, including cancellations, rescheduling, and new appointments. -Verify and cross-check scheduling data for accuracy, ensuring no conflicts or overlaps. Support other administrative tasks as needed, such as managing appointment reminders and client follow-ups.

I provide an outstanding customer service to clients via phone, email, chat, and other communication channels. Address customer inquiries, complaints, and requests in a courteous and timely manner. Resolve customer issues efficiently and effectively, escalating complex problems to appropriate departments when necessary.. Collaborate with team members to identify opportunities for process improvements and enhance the customer experience. Uphold company values and policies, including confidentiality and data security standards.

Graphic design (Canva) creating visual content, including social media posts, and other visual content.