Jessa

Experienced Customer Support Service, Virtual Assistant

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Overview

Looking for part-time work (6 hours/day)

at $5.00/hour ($660.00/month)

Bachelors degree

Last Active

September 23rd, 2024 (yesterday)

Member Since

April 26th, 2024

Profile Description

Why you should select me as your Bussiness Partner

I bring combination of organizational skills, attention to detail, and a proactive approach to problem-solving. My ability to efficiently manage tasks, communicate clearly, and adapt to your specific needs ensures that I can effectively support and streamline your daily activities, allowing you to focus on what matters most.

Here are the following services I can offer to you and your business:
-ADMINISTRATIVE SUPPORT/ Executive Virtual Assistant
      •File and Document Organization
      •Travel Arrangement
      •Calendar and Schedule Management using Google Calendar and Calendly
      •Data Entry
      ???Email Management
-SOCIAL MEDIA MANAGEMENT (SMM)-
      •Content Creation
      • Content Scheduling
      • Platform Management
      •Community Engagement
      •Trend Monitoring
      • Campaign Management
      • Analytics and Reporting
      •Monitoring Analytics
      •Trend Analysis
      •Collaboration with other teams
-CUSTOMER SUPPORT REPRESENTATIVE (CSR)-
      •Technical Support
      •Responding to Inquiries
      •Appoinment setter
      •Assist Customer 
Providing Product Information
Following Up
Handling Complaints
Resolving Issues
-TOOLS I AM EXCELLENT WITH:
     •Google Suite: Google Drive, Gmail,Docs, Sheets, Slides,Meet, Calendar
     •MS Office: Word,Excel, Power point, Outlook
     •Task Management Tools: Trello, Assana,Airtable, Canva,zoom,Skype,Capcut 


I am highly skilled, enthusiastic, self-motivated. I believe in hard work and honesty. I am always in making a long term professional relationship with my clients to ensure that every project becomes successful. Furthermore, I'm looking forward in upgrading my knowledge and skills to provide you a better assistant. So, if you hire me, I can assure you that you will not regret your decision. 

Top Skills

Marketing » Social Media Management

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 6 months - 1 year

Managed Technical and support international calls, Ability to multi task, Understand customers emotions. Additionally, my main task is to troubleshoot customers services however my previous role involves multi tasking to different customers issue where I handled different issues for instance, Selling product to customer, managed malfunctioning email, managed technician appointment to customer if needed and etc.

Marketing » Appointment Setting

Experience: Less than 6 months

Office and Administration » Calendar Management » Scheduling

Experience: Less than 6 months

Other Skills

Marketing » Content Creation » Social Media Content Creation

Experience: Less than 6 months

Customer Support » Technical Support

Experience: Less than 6 months

Office and Administration » Administrative Support

Experience: Less than 6 months

Design » Graphic Design » Canva

Experience: Less than 6 months

Basic Information

Age
25
Gender
Female
Website
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Address
Bogo, City
Tests Taken
IQ
Score:  116
DISC
Dominance: 36%
Influence: 15%
Steadiness: 28%
Compliance: 21%
English
C2(Advanced/Mastery)
Uploaded ID
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