I am dedicated to providing exceptional support that enables clients to focus on their core responsibilities. I pride myself on my strong work ethic, punctuality, and excellent communication skills, ensuring clients are always informed about project progress. I am committed to delivering results and am ready to help you achieve your goals.
My background in Technical Support and Teaching has further strengthened my problem-solving, Communication skills and technical expertise, allowing me to tackle challenges and provide effective solutions.
I am passionate about leveraging my skills and experiences to contribute to dynamic and forward-thinking teams. I welcome opportunities to connect with professionals who are interested in exploring new ideas and collaborations.
Let’s connect and explore how we can work together to achieve our goals and drive success!
I'm Familiar in the following Skills:
- Efficiently handle a high volume of incoming and outgoing calls within designated timeframes.
- Adhere to established call center scripts when addressing various inquiries.
- Foster lasting relationships and actively engage with customers by going above and beyond.
- Maintain clear and organized records of all interactions in our call center database.
- Achieve both individual and team performance goals, both qualitative and quantitative.
Tools:
WhatsappGsuiteHubspotMicrosoft ExcelsMicrosoft teamsTrelloAsanaGdrive
Experience: 6 months - 1 year
: Ability to understand and troubleshoot technical issues related to the product or service
Experience: 6 months - 1 year
Strong communication and interpersonal skills to effectively assist and engage with customers
Experience: Less than 6 months
Experience: Less than 6 months
Experience in upselling or cross-selling products and services during customer interactions
Experience: Less than 6 months
Experience: 6 months - 1 year
Organizational skills to manage and schedule appointments efficiently.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Effective time management entails the proficient handling of various tasks while prioritizing them based on their significance and deadlines
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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