As a Quality Analyst for a new vendor, I helped in creating SOP's, guidelines and most of all the workplace culture. The very first thing that I did was to remove the stigma that QA's are agent/representative worst nightmare. I made sure that our team was following the right procedure and that we are calibrated. I also coordinates with payors/insurances to check if we are still compliant with their requirements. From time to time I do side by side with a tea
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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