Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($699.99/month)

Bachelors degree

Last Active

March 26th, 2025 (4 days ago)

Member Since

April 18th, 2024

Profile Description

I bring nearly four years of experience as a Customer Service Representative, primarily phone support.

I have a total of 1 year and 5 months work experience at WNS with online travel agencies. I spent 7 months as a CSR1 with Expedia. And then, I was transferred to JP Morgan Chase Travel and spent 5 months as a CSR1 and was transferred again and spent another 5 months as a CSR2 or offline ticketing agent, where I honed my skills in managing urgent customer needs and navigating complex travel arrangements.

Subsequently, I spent 2 years and 3 months at Intouch CX and worked as a CSR1 with a well-known streaming platform, Netflix, specializing in delivering exceptional account and troubleshooting service to a diverse customer base.

Throughout my career, I have excelled in efficiently managing high call volumes while ensuring that each customer interaction is handled with care and professionalism. My commitment to prompt resolution and high customer satisfaction has consistently earned me praise from both customers and supervisors.