Virtual Assistant|Customer Service & Sales Agent|Data Entry

I have extensive experience in data entry, meticulously inputting and maintaining accurate information in various systems and databases. My role is to ensure adherence to quality standards and deadlines. I am proficient in using spreadsheet software and database management tools to organize, verify, and update data effectively. With keen attention to detail and strong organizational skills, I consistently deliver error-free results while prioritizing data integrity and confidentiality.

I bring extensive customer service experience, having worked in dynamic environments where I honed my skills in delivering exceptional support and building positive customer relationships. My background includes handling inquiries, resolving issues promptly, and ensuring customer satisfaction across various industries especially in a US telco company. I excel in providing personalized assistance, demonstrating patience, and leveraging effective communication to address diverse needs and exceed expectations.

I possess robust team leadership skills cultivated through years of experience in guiding and motivating diverse teams toward achieving common goals. My approach emphasizes fostering collaboration, nurturing talent, and promoting a culture of excellence. I excel in setting clear objectives, delegating tasks effectively, and providing constructive feedback to drive performance and boost team morale. With a focus on communication and empathy, I empower individuals to reach their full potential and deliver outstanding results in dynamic work environments.

I have a solid background as an inbound sales agent, adept at handling incoming sales inquiries and converting leads into satisfied customers. With a proven track record in understanding customer needs, I excel in articulating product benefits, addressing objections, and closing sales. My approach emphasizes building rapport, actively listening to customers, and providing tailored solutions to drive revenue growth. I thrive in fast-paced environments, leveraging strong communication skills and product knowledge to deliver exceptional service and achieve sales targets.