Virtual Assistant

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

November 27th, 2024 (yesterday)

Member Since

April 15th, 2024

Profile Description

As a seasoned Customer Service Professional with over 5 years of experience in the BPO industry, I bring a wealth of expertise in delivering exceptional service across international accounts. My background spans roles in telecommunications and retail, where I honed my skills in Customer Assistance, Technical Support, Billing and Payments, and Complaint Resolution.I excel in managing both inbound and outbound interactions, with a proven track record in upselling and client onboarding. My strong organizational skills, coupled with a friendly and engaging communication style, enable me to build lasting relationships and exceed performance targets.I thrive in remote work environments, equipped with a dedicated workspace conducive to night shifts, and am proficient in utilizing tools such as Slack, GSuite, Upgrade to see actual info, and Live Engage. My goal-oriented mindset and empathy make me a reliable asset for enhancing customer satisfaction and achieving company objectives.Let's connect to discuss how my skills and experience can contribute to your team's success!