Roizel
Virtual Assistant l Chat support l Data entry
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.02/hour ($707.27/month)
Bachelors degree
Last Active
December 27th, 2024 (yesterday)
Member Since
April 14th, 2024
Profile Description
Highly skilled and dedicated Virtual Assistant with over three years of experience providing exceptional customer service in the travel industry. Proven ability to manage bookings, handle inquiries, provide tailored travel recommendations, and resolve customer issues with professionalism and efficiency. Adept at multitasking in fast-paced environments while maintaining a positive, customer-centric attitude.
Key Skills and Expertise:
Travel Management: Expert in booking flights, hotel accommodations, and arranging travel itineraries.
Customer Support: Proficient in handling customer inquiries, complaints, and providing detailed travel information.
CRM Systems: Experienced with leading customer service platforms and booking management systems.
Problem-Solving: Quick to identify solutions, resolve issues, and ensure client satisfaction.
Communication: Strong verbal and written communication skills, with the ability to interact with clients from diverse backgrounds.
Time Management: Highly organized with a knack for managing multiple tasks and meeting tight deadlines.
If you're seeking a reliable and proactive virtual assistant with a deep understanding of the travel industry and a passion for customer service, I'm here to help ensure your clients receive a seamless and memorable experience!
Top Skills
Marketing » CRM » Salesforce
Experience: 2 - 5 years
With Salesforce experience, I efficiently manage customer data, track interactions, and use the platform’s tools to streamline workflows, resolve issues, and provide personalized support, ensuring high-quality service and client satisfaction.
Office and Administration » Communication
Experience: 2 - 5 years
With years of experience in customer service, I have honed my skills in communication, problem-solving, and multitasking, ensuring smooth operations and excellent service for customers in fast-paced environments.
Office and Administration » Problem Solving
Experience: 2 - 5 years
Strong ability to quickly identify issues and find practical, efficient solutions, particularly in customer service or technical support scenarios.
Office and Administration » Time Management
Experience: 2 - 5 years
Skilled at prioritizing tasks, managing multiple responsibilities, and meeting deadlines in a fast-paced, remote environment.
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Experienced in data entry with expertise in Excel, Google Sheets, and Salesforce. Detail-oriented, efficient, and able to handle large volumes of data while ensuring accuracy and meeting deadlines.
Office and Administration » Attention to Detail
Experience: 2 - 5 years
Highly focused on accuracy, whether it's in handling customer data, entering information, or organizing schedules to avoid mistakes and ensure high-quality service.
Customer Support » Customer Service » Conflict resolution
Experience: 2 - 5 years
Ability to manage and resolve customer complaints, especially when technical issues like network disruptions or booking errors occur, ensuring customer satisfaction even in stressful situations.
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Polangui, Albay
- Tests Taken
- IQ
- Score: 89
- DISC
- Dominance: 41
- Influence: 22
- Steadiness: 29
- Compliance: 8
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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