Admin Support | Data Entry Specialist

I have a unique blend of customer support experience as both an Underwriting Assistant and an Admin Assistant in an online grocery store. In my 7+ years as an Underwriting Assistant, I was responsible for assisting clients with policy applications and addressing their inquiries, ensuring clarity and a smooth process. Now, in my role with an online grocery store, I handle customer inquiries, manage product data, and process online orders. This diverse background has equipped me with strong problem-solving skills, a detail-oriented approach, and the ability to provide efficient and friendly support across various settings.

I am an experienced Data Entry Specialist with a strong background in maintaining accurate and organized information. With nearly 8 years as an Underwriting Assistant, I developed exceptional attention to detail while managing and inputting data related to insurance applications. Currently, in my role as an Admin Assistant for an online grocery store, I handle product data entry, ensuring that all information is up-to-date and accurate. My commitment to precision and efficiency allows me to support operational success and enhance data management processes.

I bring solid experience in administrative support, with a background in both insurance underwriting and online retail. As an Underwriting Assistant, I developed strong organizational skills and a keen eye for detail while handling complex documentation and client inquiries. Currently, as an Admin Assistant for an online grocery store, I manage product data, process orders, and assist with various ad-hoc tasks to support business operations. My adaptable skill set allows me to streamline processes, ensure accuracy, and provide dependable support in fast-paced environments.

I have extensive experience in email support, delivering prompt, clear, and professional responses to customer inquiries and concerns. I prioritize efficient communication, ensuring every email is addressed with empathy and attention to detail. My goal is to resolve issues effectively while creating a positive experience for each customer. Currently, I support customers in an online grocery setting, managing order issues, product questions, and general inquiries with care and efficiency.

I bring over seven years of customer-focused experience, providing reliable support and efficient solutions to meet client needs. With a background as an Underwriting Assistant and now as a Customer Service Specialist for an online grocery store, I’m skilled in managing inquiries, processing orders, and ensuring customers have a smooth, positive experience. My approach centers on clear communication, empathy, and attention to detail, ensuring that every customer feels heard and supported.

I use Canva for basic graphic design, social media posts, presentations, and invitations.

I have been using CapCut since I love to edit my travel videos and reels.

I enjoy exploring Photoshop because it unleashes my creativity in editing photos, and I make tarpaulin layouts for birthdays and other occasions.

Underwriting Assistant for 7 years and 10 months in a non-life insurance company.

I just love enhancing photos, to make better photos online. I prefer manual editing rather than using presets.