May

Customer Service Representative or Virtual Assistant

With Timeproof

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

February 23rd, 2025 (yesterday)

Member Since

April 13th, 2024

Profile Description

As a Customer Service Representative for almost 10 years in a BPO Company, I am knowledgeable professionals to interact with our valued customers who have questions or concerns. I can manage a large volume of inbound and outbound calls and I can adapt them when issues arise during a call. I can handle a variety of important supportive tasks, providing answers, insights, instructions, and assistance for purchases. As the voice of the company, I must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction. I can do multi-tasking with passion and determination in my job and I can work at any time. Proficient writing, Effective communication, Technical proficiency, Critical thinking abilities, Time management expertise, Organizational skills and Customer service excellence. I have worked on similar projects before and understand the challenges and requirements of this field. I can showcase my skills and qualifications, I have qualification that aligns perfectly with the requirements of this position. I am confident that my expertise and knowledge will be an asset to the team and your prestigious company.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

I do have a direct connection between customers and business. It retains customers and extracts more value from them. By providing top-notch customer service, businesses can recoup customer acquisition costs.

Office and Administration » Communication

Experience: 5 - 10 years

I have an the ability for an individual to accurately convey a message to another person or group of people. There are verbal and non-verbal communication skills.

Office and Administration » Emotional Intelligence

Experience: 5 - 10 years

I have the ability to understand, use, and manage my own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.

Other Skills

Professional Services » Management Services » Administrative Management

Experience: 5 - 10 years

I have a qualities that help complete tasks related to managing a business. This might involve responsibilities such as filing paperwork, meeting with internal and external stakeholders, presenting important information, developing processes, answering customers questions and more.

Office and Administration » Data Entry

Experience: 5 - 10 years

I know the process of entering data and updating information into some electronic service or database. An individual that enters data does so by directly inputting data into a company database with a computer, mouse, keyboard, scanner or other data entry tool.

Office and Administration » Attention to Detail

Experience: 5 - 10 years

I have the the ability to accomplish or complete a task while demonstrating a thorough concern for all the areas involved, no matter how small. This means monitoring and checking work or information, while organizing time and resources efficiently.

Office and Administration » Computer Literacy

Experience: 5 - 10 years

I do have a knowledge and ability to use computers and related technology efficiently, with skill levels ranging from basic use to computer programming and advanced problem solving.

Office and Administration » Calendar Management

Experience: 5 - 10 years

I do have a knowledge on the process of creating and maintaining a schedule. An effective calendar manager must prioritize tasks, juggle multiple deadlines, and keep track of important details. It is essential in any work environment, from busy offices to hectic schedules.

Office and Administration » Organization

Experience: 5 - 10 years

I have the abilities to manage time effectively, prioritize tasks, set goals, and develop systems for achieving those goals. Me, myself with good organizational skills can juggle multiple responsibilities simultaneously, stay focused on deadlines, and handle complex projects efficiently.

Marketing » Appointment Setting » Calendly

Experience: 5 - 10 years

I am doing a schedule meetings, appointments, and events for individuals and organizations.

Basic Information

Age: 37

Gender: Female

Website: Sign Up with Pro Account to View

Address: Bago City, Negros Occidental

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”