Social Media Manager / Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

High school diploma

Last Active

January 8th, 2025 (15 days ago)

Member Since

April 12th, 2024

Profile Description

With over 7 years of experience in the BPO industry, I bring a strong background in customer service, team leadership, and process optimization. At my previous company, Alta Resources Philippines, I served as a Subject Matter Expert (SME) for new employees. I was also chosen as a trainer, where I shared my knowledge and best practices to benefit the team. My proactive approach and problem-solving skills helped streamline operations and enhance efficiency. I dUpgrade to see actual info to enhance my professional abilities by enrolling in a comprehensive Social Media Management course. Through this program, I acquired a deep understanding of the responsibilities of a Social Media Manager, learning essential tasks such as crafting engaging content and managing social media campaigns. Additionally, I developed valuable copywriting skills and gained proficiency in basic graphic design and video editing, enabling me to create visually appealing content for various platforms.