Jelina

Telemarketer | Sales & Customer Service Professional

Verified

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Overview

Looking for full-time work (8 hours/day)

at $4.48/hour ($788.48/month)

Bachelors degree

Last Active

February 15th, 2025 (2 days ago)

Member Since

April 11th, 2024

Profile Description

Hello! I’m Upgrade to see actual info Upgrade to see actual info, a passionate sales representative with over three years of experience in the telecommunications industry. I excel in providing top-notch customer service, effective cold calling, and appointment setting.Key Skills:Outbound and inbound salesCustomer retention and satisfactionUpselling and lead generationCold calling and appointment settingExcellent communication and interpersonal skillsProfessional Experience:Sitel: Managed outbound sales calls, consistently achieving over three sales daily and retaining customers through attractive offers.AFNI: Handled inbound customer inquiries, earning an average survey score of 5/5 and significantly increasing sales through Upgrade to see actual infoetech: Addressed customer inquiries while maintaining strong performance, achieving three upsells each day.JDDM: As a cold caller, transferred over 20 qualified leads to the sales team daily, helping clients save on auto Upgrade to see actual infountwork: Set at least five appointments daily by qualifying leads based on their needs and interests.I am committed to helping businesses grow by providing exceptional service and building strong customer relationships. My goal is to contribute to your success through effective communication and sales strategies.Let’s connect and discuss how I can help your business thrive!

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Troubleshot their devices, like phones, internet, watches and tablets

Customer Support » Customer Service

Experience: 2 - 5 years

Minimized the repeat calls by resolving the issue right away, Maintained accurate records of customer interactions and transactions and Collaborated with team members and other stakeholders to improve customer service processes

E-Commerce » Order processing

Experience: 1 - 2 years

Other Skills

Customer Support » Sales Support

Experience: 1 - 2 years

Directed outbound voice account sales initiatives as a dynamic sales representative for over 1 year , Achieved and exceeded sales targets through strategic planning and relentless pursuit of opportunities and Innovated sales techniques and approaches to maximize conversion rates and revenue generation

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address: Quezon City, Metro Manila

Tests Taken: IQ
Score: 89: DISC
Dominance: 16 %
Influence: 23 %
Steadiness: 45 %
Compliance: 16 %: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”