With over 9 years of experience in the BPO industry, I have successfully handled both voice and non-voice programs, providing top-tier customer support and business solutions to clients across the U.S. and Canada. My expertise lies in delivering exceptional customer experiences, streamlining processes, and ensuring high service quality.
Throughout my career, I have worked in diverse roles, managing customer inquiries, technical support, back-office operations, and client communications. I am adept at problem-solving, multitasking, and collaborating with teams to achieve performance goals. My commitment to excellence and adaptability in fast-paced environments make me a valuable asset to any organization.Looking forward to be of great asset to deliver success to your company.
Experience: 10+ years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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