A+ Customer Service Professional in E-commerce & Amazon Va

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

February 24th, 2025 (3 days ago)

Member Since

April 7th, 2024

Profile Description

How I Can Help: 8 Years of Expertise7 years in customer service across eCommerce, banking, and telecommunications industriesTechnical support experience for complex inquiriesExceptional Customer SupportResolving inquiries via phone, chat, and email with a friendly, efficient approachHandling order issues, refunds, and escalations with care and precisionManaging customer feedback, reviews & loyalty programsTech Support & Telecom SolutionsTroubleshooting connectivity, device, and account issuesAssisting with billing disputes & service activationsNavigating customers through self-service platformseCommerce ExpertiseManaging orders, tracking shipments & processing returnsSupporting Amazon, Shopify & online marketplace customersEnsuring seamless shopping experiencesProperty ManagementResponding to tenant and property owner inquiriesCoordinating maintenance requests and issue resolutionManaging lease agreements, rent payments & property listingsTOOLS & PLATFORMS I USECustomer Relationship Management:SalesforceZendeskFreshdeskData & Reporting:ExcelGoogle SheetsCommunication:SlackZoomDialpadNeed a problem solver on your team? Let’s chat!DUpgrade to see actual info to discuss how I can help streamline your customer service or property management operations.