Fatima

Customer Service Representative | Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $5.50/hour ($484.00/month)

Bachelors degree

Last Active

November 13th, 2024 (yesterday)

Member Since

August 23rd, 2016

Profile Description

Worked as a Customer Service Representative where I used to assist customers with their inquiries. Assisted customers through inbound or outbound calls, chats, and email. I can work under less supervision given that I am provided with the resources needed to assist the customers. I always do my best to assist my customers and even do extra miles to provide the best customer service experience.
Currently, I just finished 200-hour Virtual Assistant Training where I learned and applied different tools such as 
ADMINISTRATIVE ASSISTANCE- MS-Word- MS-Excel- MS-Powerpoint- Google Suites- LastPass- Drop Box- One Drive- Google Drive- Google Calendar- Wordpress for Blog Management- Upgrade to see actual info for web-based screen recorder- bandicam- prnt.sc to covert jpeg to url- Google Suites- calendly- Upgrade to see actual info- WinZip/WinRar for file compression- Upgrade to see actual info / goo.gl / Upgrade to see actual info for URL shortener- Upgrade to see actual info for file conversion
SOCIAL MEDIA MANAGEMENT
- HootSuite- MeetEdgar- PostPlanner- Later
SOCIAL MEDIA MARKETING- Twitter- Facebook- Instagram- Pinterest- Linkedin
SEARCH ENGINE OPTIMIZATION (SEO)- DropMyLink- Reddit- Quora- YOAST- Mozbar- google adwords- google adsense- googletrends- plugins to optimize images- plugins to optimize pages- SEO google extension- Facebook Pixel
PHOTO EDITING- Adobe Photoshop- Adobe Illustrator- Canva- MS-Paint- Upgrade to see actual info
Audio Editing• Audacity
Audiogram- headliner.app
VIDEO EDITING- Camtasia- Filmora
PROJECT MANAGEMENT- Asana
- Basecamp- Trello
WEBSITE DESIGNING- WordPress- WIXEMAIL MARKETING - Mailchimp- Bloom- Poptin
E-commerce- Amazon (Amzscout, Viral Launch, Tactical Arbitrage)- E-bay (Zik Analytics, Autodstool, Yaballe)- Shopify (Oberlo)
REAL ESTATE- Skip Tracing (fastpeoplesearch and truepeoplesearch)- List Building (zillow and redfin)


I am looking forward to work from home where I can work as General Virtual Assistant and use my skills to provide service to my future clients. 

Top Skills

Experience: 2 - 5 years

Other Skills

Basic Information

Age
33
Gender
Female
Website
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Address
Minglanilla, Cebu
Tests Taken
IQ
Score:  118
DISC
Dominance: 26
Influence: 14
Steadiness: 30
Compliance: 30
English
C1(Advanced)
Government ID
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