Kristine

Customer Service/Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

November 27th, 2024 (today)

Member Since

August 19th, 2016

Profile Description

A hard working person that aims to give A+ customer service experience. I was a former supervisor of Expedia.com. I take escalation calls and do most processes. A certified account manager with high level of organizational skills. Equipped with excellent communication skills both written and oral, my aim is to take the lead.
I have broad experience when it comes to customer service either voice or non voice. I am proficient in using Zendesk, Freshdesk, Zoopim and other platforms that are similar. I also have extreme knowledge of ecommerce business such as Ebay, Amazon, Shopify and dropshipping. My goal is to enhance my skills and will share good practices from my experiences in this line of business.

Top Skills

Experience: 10+ years

I have excellent communication skill and I am a problem solver.

Experience: 5 - 10 years

My past 10 years experience as a Virtual Assistant is wide ranged from SEO companies, Digital marketing agency, Online Stores, Travel and Hospitality and Health supplements.

Experience: 10+ years

I have worked with Expedia, VivaVoyage, Cruisedirect, Alwaysonvacation and ViaResorts. Traveling is my passion and it my joy to be able to assist customers get away for their most awaited holiday.

Other Skills

Experience: Less than 6 months

Currently a 4th year Juris Doctor student. I am a fast learner and willing to be trained.

Basic Information

Age
35
Gender
Female
Website
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Address
Iloilo City, Iloilo
Tests Taken
DISC
Dominance: 64
Influence: 14
Steadiness: 14
Compliance: 7
English
C2(Advanced/Mastery)
Government ID
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