I am a highly motivated and detail-oriented individual with strong problem-solving skills. I am reliable and hardworking individual who has over 3 years of experience in Customer Service Industry. Strong dedication to helping customers resolving issues and create high quality professional relationship with callers. Fully committed to following company procedures and winning loyal customers.
Experience: 1 - 2 years
Responsible in answering customer inquiries and complaints via Phone about their account. Explaining the initial charges upfront that will apply. Processing payments and offers basic troubleshooting.
Experience: Less than 6 months
Monitoring assigned accounts and transactions, answering customers inquiries and concern. Processing payments and Contacting debtors to begin the recovery process, and negotiating debt payments options.
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