Overview
Looking for full-time work (8 hours/day)
at $2.00/hour ($352.00/month)
Bachelors degree
Last Active
March 10th, 2025 (today)
Member Since
March 26th, 2024
Profile Description
I have two years of experience in customer service, specializing in technical support, troubleshooting, and sales. In my first year, I assisted customers with basic troubleshooting, device setup, and programming, while also upselling services to match their needs.After a year, I was promoted to a Lifeline Representative (Tier 3), where I helped eligible customers enroll in free phone services under the Federal Poverty Guidelines. My role involved guiding applicants through the qualification process, verifying their participation in government programs, and ensuring they received their free phone and service.
What I love most about this role is the opportunity to make a real difference, especially for elderly customers who rely on our service as their primary means of communication. Helping people stay connected has been truly rewarding.
Top Skills
Customer Support » Customer Service
Experience: 1 - 2 years
I handled both escalations and managerial level in taking customers concern and inquiries.
Other Skills
Office and Administration » Calendar Management
Experience: Less than 6 months
I watched videos repeatedly about how to use a google calendar and to managed it effectively.
Design » Graphic Design » Canva
Experience: Less than 6 months
I made my own sample graphic designs to promote my own product and service as a side hustle.
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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