Alley
Customer Support, Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.00/hour ($528.00/month)
Associates degree
Last Active
December 1st, 2024 (yesterday)
Member Since
March 18th, 2024
Profile Description
Dynamic and results-oriented professional with a proven track record in providing exceptional technical support and customer service. Skilled in CRM software and renowned for multitasking and organizational abilities. Excelled in problem-solving and technical troubleshooting, significantly enhancing customer satisfaction.
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
Answered customer inquiries and provided accurate information regarding products and services. Provided excellent customer service to resolve customer complaints in a timely manner. Assisted customers with product selection, ordering, billing, returns, exchanges and technical support. Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Office and Administration » Computer Literacy
Experience: 2 - 5 years
Prepared reports, presentations, memos, letters, and other documents as needed. Managed data entry tasks for the office and maintained accurate records of activities. Conducted research on various topics related to the department's mission. Maintained a filing system for important documents such as contracts, agreements, invoices. Created weekly status updates for upper management summarizing key accomplishments of the team.
Other Skills
Professional Services » Legal Services » Case Management
Experience: 6 months - 1 year
Answered and logged incoming inquiries via phone, fax and email. •Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information. Reviewed referral sources for appropriateness prior to admission into program. Maintained accurate records of all client interactions according to agency policies and procedures. Managed confidential client data in compliance with HIPAA and other relevant regulations.
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mandaluyong, NCR
- Tests Taken
- IQ
- Score: 88
- DISC
- Dominance: 36
- Influence: 31
- Steadiness: 22
- Compliance: 11
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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From Diagnosis to Dream Career: Ellaine’s Inspiring Story
Ellaine’s life took an unexpected turn at just 19, she was diagnosed with type one diabetes during her college years, studying speech pathology.
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