Customer Service, Inside Sales Agent, Appointment Setter

As a Real Estate Inside Sales Agent, I was responsible for generating leads, qualifying prospects, and scheduling property showings for real estate agents. My role involved making outbound calls, responding to inquiries, and nurturing relationships with potential buyers and sellers. I developed strong communication and sales skills, managed a CRM system to track leads, and worked closely with the sales team to ensure smooth transactions. My experience helped me become proficient in identifying customer needs, overcoming objections, and driving sales opportunities in a fast-paced environment.

Chat Moderator Experienced in engaging and entertaining the customer's needs through a given platform with a flexible time. (UK-Based Company)

My experience in customer service has involved interacting with customers to address their inquiries, resolve issues, and ensure a positive experience. I’ve handled a variety of tasks such as answering calls, processing orders, troubleshooting problems, and providing product information. I’ve developed strong communication skills, patience, and problem-solving abilities, ensuring that customer concerns are resolved efficiently while maintaining a high level of satisfaction. This role has helped me build a customer-centric mindset and improve my ability to handle challenging situations with professionalism.