Customer Support / Freelancer

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 21st, 2024 (yesterday)

Member Since

March 17th, 2024

Profile Description

With 2 years of experience in the BPO industry, I have developed strong expertise in handling US-based accounts in sectors such as Telecommunication, Insurance, and Healthcare. My experience encompasses a variety of roles, including inbound and outbound calls, customer support, and telemarketing. I have a proven track record in cold calling and generating leads, as well as resolving customer issues efficiently. I am skilled at managing customer inquiries, providing solutions, and promoting products or services to meet business targets. My focus is on delivering excellent customer service while driving results for the company.
Key Skills:
• Inbound and outbound call handling
• Cold calling and telemarketing
• Customer service for US accounts
• Expertise in Telecommunication, Insurance, and Healthcare sectors
• Lead generation and sales conversion
• Strong communication and problem-solving skills.