Customer Service | Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

December 2nd, 2024 (today)

Member Since

March 15th, 2024

Profile Description

In my role as a Customer Service Representative for 1 year, I excel in handling customer complaints, finding solutions, and maintaining detailed records of interactions. I am adept at processing accounts, handling financial records, and making outbound calls to resolve escalated issues as part of the Escalation team.

Additionally, I am a part-time teacher at a tutorial center, where I teach Math, Science, and English to elementary and high school students. Fluent in English across all language domains, I ensure effective communication and instruction.

My skills highlight are customer service and proficiency in using Microsoft Office and Google Workspace. I also do video editing and social media campaigns for businesses. Which includes writing captions, uploading photos and videos, lead generation, email campaigns, data entry, and administrative tasks such as bookkeeping, creating invoices, managing contracts, and surveying.

I have also experience in treasury roles for the university council hence I specialize in keeping books, creating general journals and ledgers, sending out of invoice and receipts, handling reimbursements, and creating financial reports with an audit opinion of unqualified opinion to which are clear from misstatements.

I am a quick learner and can deliver results as expected of me. I am very willing to learn, I listen to work instructions, and can work under minimal supervision.

If you are interested, you can find my CV through this link: Upgrade to see actual info

I am looking forward to working with you. Thank you!